SlimTax Terms and Conditions

Effective Date: 4/1//25

Welcome to SlimTax! Please review the following Terms and Conditions carefully before using our services. By accessing or using our website and services, you agree to be bound by these Terms.

1. Services Provided

SlimTax offers AI-powered vehicle property tax appeal services for residents of Wake County, North Carolina. We submit appeals on behalf of customers to help lower the assessed value of their vehicles and reduce their property tax bills.

SlimTax does not guarantee a specific amount of savings but does guarantee a refund if no savings are achieved (see Section 5).

2. Eligibility

To use our services, you must:

  • Be at least 18 years old;

  • Own a vehicle registered in Wake County, North Carolina;

  • Provide accurate and complete information about your vehicle;

  • Agree to these Terms and Conditions.

3. Customer Responsibilities

You agree to:

  • Provide accurate and truthful information when submitting your vehicle details;

  • Submit your information at least 30 days before your registration expiration date for the best chance of a successful appeal;

  • Review and comply with any instructions provided by SlimTax regarding your appeal.

SlimTax is not responsible for delays or errors resulting from incorrect or incomplete information submitted by the customer.

4. Payment and Pricing

SlimTax charges a service fee at the time of checkout, prior to submitting your appeal.

Payment is processed securely through our online platform.
If SlimTax is unable to achieve any reduction in your property tax bill, we will refund your full payment.

5. Savings and Satisfaction Guarantee

SlimTax guarantees that if we are unable to save you money on your vehicle property tax bill, you will receive a full refund.

If you are unsatisfied for any other reason, please contact us within 30 days of receiving your final bill, and we will work with you to resolve your concerns or issue a refund.

6. Accuracy of Information

While SlimTax uses AI and professional review processes to prepare appeals, we do not guarantee the complete accuracy of assessments or third-party valuations.

SlimTax is not responsible for changes made by the County Assessor’s Office or errors originating from external government agencies.

7. Limitation of Liability

To the maximum extent permitted by law, SlimTax and its owners, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid for the services.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your data.

9. Changes to These Terms

SlimTax may modify these Terms at any time. Any changes will be posted on our website with an updated effective date. Continued use of our services after changes means you accept the new Terms.

10. Governing Law

These Terms are governed by the laws of the State of North Carolina without regard to its conflict of law principles.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us.